LIVE & WINDOWS UPDATES

Updating the Norton Anti-Virus Definitions:

1. Log into the network, preferably via ethernet.
2. Open the Norton Anti-Virus ("NAV" from now on) application.
3. Click on the "LiveUpdate" button.
4. Click the "Next" button until you are prompted to click the "Finish" button.
5. Allow about 30 seconds after clicking "Finish" for the software to complete it's update.

Booting to Safe Mode: (this only applies to students, staff and faculty computers are configured differently and can run the tool without Safe Mode)

1. Restart your computer.
2. When you see the manufacturer's logo screen (right at the start of the boot up process), press and hold your F8 key (along the top of your keyboard).
3. A list of boot methods will be displayed.  Highlight "Safe Mode" and press enter.
4. If asked to login, Class of 2005 students will use their normal netid/password, Class of 2004 students will need to use their Administrator account and password.  (User:  administrator    Password is most likely the same as your netid password, if you cannot remember it, please stop by the Help Desk and we'll help you reset it) 

Scanning your hard drive:

1. Open the Norton Anti-Virus application.
2. On the left side of the NAV window, click on "Scan Computer"  (This should appear under the "Scan" heading in the directory tree).  This will change the right-hand side of the window to list each of the drives you have available to scan.
3. Click on the box next to "Local Disk (C:)" to put a check mark there.
4. Click on the "Scan" button in the lower right-hand corner of the NAV window.

NOTE :  Once the scan begins running, you can minimize the NAV window and do other work.  Any viruses found will be listed along with their status in the final screen after the scan is complete.  The important thing is that any viruses found be quarantined successfully  - taken out of active status so they cannot be run - but any viruses found should be addressed whether they are quarantined or not.  If Welchia is found on your computer, please follow the directions above to make sure it's fully cleaned from your computer.  If a different virus is found, please contact the Help Desk via e-mail with the name of the virus found and we will address it from there.

Updating your Windows Updates:

• Click on Start
• Click on Windows Updates (up near the top of the pop-up menu from Start)
• Click on the link to " Scan for Updates "  (say OK if prompted to update your program)
• Skip to "For all users:" below

• Click on Start
• Move to All Programs
• Click on Windows Updates
• Click on the link to " Scan for Updates " 

• Click on the link to "Review and Install these Updates"
• Click on the link to "Install these Updates". 
• Reboot when prompted to do so, and repeat these steps until all critical Windows Updates have been installed.