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Commercial Banking
Overview
Commercial banks perform two main functions: lending money to
businesses and individual customers providing individuals with checking
and savings accounts, car loans, home mortgages, and automatic teller
machines (all of which are collectively known as "retail"
services in the banking industry) Such banks come in several varieties:
Small, independent banks provide credit to businesses and individuals
in the community. People who work at these banks get to know their
customers, review loan applications, know how to tactfully decline
applications that don't pass muster, and manage other bank personnel,
such as tellers and "back office" personnel. "Retail
branches" of larger banks provide the same services as the
independents but with greater resources (and often with greater
bureaucracy and less autonomy). Large money center banks and banking
holding companies are global businesses. They lend money to large
corporations all over the world, move money to different overnight
"parking places" where it can earn the most interest,
trade in foreign currencies, invest in the capital markets, manage
huge
infrastructures, and deal with thousands of personnel.
Whether large or small, all commercial banks have one thing in
common: They make a profit by lending money to customers. In fact,
the interest that a bank charges for loans constitutes a primary
source of revenue.
As part of the lending process, banks must persuade potential customers
to borrow money from them rather than from another bank. They do
so through various strategies: offering better terms (lower interest
rates) or larger sums forming close relationships with their customers,
much like salespeople do. In other words, banks have to "sell"
loans, which are simply agreements to "rent" money to
their customers. Thus a commercial lender has to have excellent
sales skills: If he or she doesn't make the sale, someone else will.
Small and large banks sell their services and enhance their reputations
in different ways: Smaller, independent bankers work close to home,
actively participate in community activities, donate time and money
to local charitable organizations, sponsor young people's sports
teams, and so forth. Large corporate lenders travel a great deal,
advising and entertaining potential customers, such as CEOs, CFOs,
and treasurers in client companies. Banks that have an international
presence may work with senior government leaders (e.g., the Minister
of Finance) in the country in which they're based.
In a large bank, the "selling" of loans takes place
both externally (with individual customers) and internally
(with the bank's credit committee). As you can well imagine, banks
don't like it when loans "go bad"; that is, when borrowers
can't pay back the interest and the principal they borrowed from
the bank. If a loan goes bad -- for example, the business that borrowed
the money goes bankrupt -- a bank can secure the borrower's assets
by working with bankruptcy attorneys and courts. However, this isn't
nearly as profitable as lending to a business that repays the loan,
with interest, right on time.
So a lender who works for a large bank needs to convince the bank's
credit committee that the potential profits gained by lending to
a particular customer justify the risk, and that the risk is manageable.
Not surprisingly, there's a tension of sorts between the lender
and the committee: The lender wants to "make the sale"
(because part of his or her compensation is tied to how much money
he or she lends). The credit committee wants to play it safe. Therefore,
it will scrutinize the lender's "package" from every angle
and pick it apart, looking for potential problems. Thus a big part
of a lender's job is to prepare compelling packages and to endure
the examination of the credit committee -- something that some lenders
dread.
Source - CareerLeader
Print Resources
Beat the Street (Wet Feet Press) - guide to acing your banking
interviews
Harvard Business School Career Guide: Finance - career opportunities,
company profiles, position descriptions and recruiting process.
Plunkett's Financial Services Industry Almanac - information
on leading firms in Investments, Insurance, Banking and Finanical
Information.
Web Sites
American Banker - authority
in banking and financial services information.
http://www.americanbanker.com
American Bankers Association -
national trade and professional association serving the entire banking
community, from small community banks to large bank holding companies.
http://www.aba.com
More
Resources- http://www.som.yale.edu/careers/resources/career_sectors.asp
Job
Search Web Sites - http://www.som.yale.edu/careers/jswebsites/jswebdefault.asp
Periodicals
Bloomberg
IDD - Investment Dealers Digest
Forbes
Fortune
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