|
Syllabus: Negotiating Strategy
Yale School of Management, Fall 2008
Professor M.
Keith Chen
Office: 55 Hillhouse Room 201
Office Phone: 432-6049
Assistant: Marry Ellen Nichols, 432-3955
Office hours: Thursdays, 1:00 to 2:00 or by appointment. |
Schedule: 2 units
Tuesday & Thursday, 10:00 - 11:20, B60
TA: TBA
Office hours: TBA
|
Books for Negotiating Strategy:
There are four books for this course in which there will be
required reading, and several very good reference books that
I suggest and will have available for borrowing in my office.
I know this is a bit much, but these are all books I think you
will enjoy having; I also don't mind if you share, and encourage
you to shop for them used / online (their pictures are links
to the books on Amazon.) The Art and Science by Raiffa and Negotiating
Rationally by Bazerman are
very good books which both cover the analytical treatment of
negotiations analysis, and begin to explore what Social Psychology
has to say about deviations from purely analytical bargaining.
The book Influence by Cialdini is
a quick read and full of examples of the psychology of persuasion,
all of which are well grounded in the research literature (though
the book is written in a breezy style.) Finally, Emotions
Revealed by Ekman summaries
a huge literature on non-verbal communication which is incredibly
valuable to understand in strategic situations.
Of the suggested books, Getting to Yes by Fisher is
the most readable, and is highly recommended. It emphasizes bargaining
over "interests" rather than "positions," a recommendation that
some find useful and that others ridicule. Telling Lies is
another book by Ekman which
focuses more on the signs and non-verbal cues of deceit. Kahneman is
an incredible reference for understanding biases and the social
psychology of judgment & decision making but is a bit overwhelming
to read straight through and so is optional; buy this if you
really want to delve into the social psychology of judgment making. Osborne is
a bit technical, but a terrific treatment of the formal models
we will look at in class (and a great reference book.) All of
these books are strongly suggested for those taking the course. Amazon
now lets you browse through the table of contents and excerpts
of these books, click the author or the book cover to take a
look.
You can also search several other used book sites by going to isbn.nu.
Grading for Negotiating Strategy:
Grading for this course will comprise two equally
weighted parts. Half of student grades will be determined
by performance
on a short-essay final exam. The other will be
determined by class participation as judged by the TA, the instructor,
and an online evaluation by the students in the course.
Class Schedule:
Note: Class schedule may be rearranged
in order to accommodate guest speakers
Thu Sep 4: Course Overview and Approach
Today's Agenda:
The use of Game Theory in Negotiation Analysis
When game theory goes wrong: integrating psychological observations.
Introducing my research
Course structure, presentations and Grading
Office Hours and TAs
Powerpoint Slides: Click
here.
Tue Sep 9: Bilateral Bargaining:
Offers, Counter-Offers & Ultimatums
Readings for Today:
Raiffa, pages 7-25
Optional:
Osborne & Rubinstein, Chapter 1. Read if you want to prepare a bit for
the formal notation of the course.
Today's Agenda:
The Ultimatum Game.
Issues of Fairness and Distributive Justice (to be continued)
The Rubinstein Model of Alternating-Offer Bargaining.
Powerpoint Slides: Click
here.
Thu Sep 11: Bilateral
Bargaining: the Nash Solution
Readings for Today:
Raiffa, pages 35-65, or
Bazerman pages 67-88
Optional:
Lesson on the Ultimatum
game from Professor Nalebuff's life: "The
Sophisticates Abroad".
Osborne & Rubinstein, Chapter 7. Read if you want a full treatment of
the Rubinstein Model.
Today's Agenda:
Quick Review of Alternating Offers Bargaining
BATNA and ZOPA.
Different types of Scoring Rules / Preferences
The Nash Bargaining Solution / Introduction to axiomatic bargaining
Connection with Alternating-Offers Model
Powerpoint Slides: Click
here.
Tue Sep 16: Fairness, Bargaining,
and Framing Effects.
Readings for Today:
Sally Swansong / Prepare to run Monday by reading your part of the case (if
you've forgotten, flip a coin.)
Raiffa Ch. 6, The Role of Time
Kahneman, Knetsch & Thaler: Fairness
as a Constraint on Profit Seeking
Bohnet & Zeckhauser: Social
Comparisons in Ultimatum Bargaining
Optional:
Neelin, Sonnenschein & Spiegel: A
Further Test of Noncooperative Bargaining Theory
Ochs & Roth: An
Experimental Study of Sequential Bargaining
Osborne & Rubinstein, Chapter 15. A thorough treatment of the Nash
Solution.
Today's Agenda:
Sally Swansong
Finish up the Nash Solution
Fairness and the Ultimatum Game
Begin Coalitional Analysis
Powerpoint Slides: Click
here.
Thu Sep 18: Multi-Lateral
Bargaining: Fairness, the Core and Coalitional Analysis
Readings for Today:
Raiffa, pages 251-274 & 288-299
Optional:
Bazerman, pages 127-139
Svejnar: "Bargaining
Power, Fear of Disagreement and Wage Settlements" (this
paper is hard but fascinating, give it a shot and don't
worry if some of the more technical stuff blows by you.)
Osbourne & Rubinstein, Chapter 13. An Introduction
to Coalitional Bargaining
Today's Agenda:
Begin Coalitional Analysis
The Card Game
The Core
Continue Fairness, Fair Division Theory
Powerpoint Slides: Click
here.
Tue Sep 23: Controlling Time
and Information
Readings for Today:
Bazerman, Chapter 11, Creating Integrative Agreements p. 89-101
Raiffa (not from the book,) "Post-Settlement
Settlements"
Today's Agenda:
Nash Bargaining
Negotiating under time pressure
Focusing Negotiations, market prices and shrouded prices
Post-Settlement Settlements
Thu Sep 25: Multi-dimensional
and Multi-Party Negotiations
Readings for Today:
Raiffa, Tradeoffs and Concessions: pages 148-165
Look ahead and begin the large body of Social-Psychology readings
Optional:
Levin & Nalebuff: An
Introduction to Vote-Counting Schemes
Thompson: An Examination
of Naive and Experienced Negotiators (about coming to integrative
agreements.)
Today's Agenda:
Coalitions
Voting, strategy, medians and means
Powerpoint Slides: Click
here.
Tue Sep 30: Negotiation
and Contracts—Rules
of the Road
Readings for Today:
Read and Negotiate Viking Investments
Viking Investments: Role of Pat, and the Role of Sandy (remember to only
look at your role, given out in class.)
Raiffa: Ch 13, Risk Sharing and Insecure Contracts, p. 187-204
Today's Agenda:
The Viking Case
Contracts
Last Look or Meet-the-Competition
Right-of-first-refusal
Take-or-pay
Most-favored Nation
Texas Shoot Out.
Thu Oct 2: Introduction to
Biases and Rationality: Preferences, Inconsistencies and Behavioral
Anomalies
Readings for Today:
Please read the abstracts of all required papers, then the bolded paper in
full.
Gains, Losses, & Risk
Finucane Alhakami Slovic & Johnson, Affect
in Judgments of Risk and Benefit, Journal of Behavioral Dec Making, 2000
Isen Nygren & Ashby, Affect
and Subjective Utility, Journal of Personality and Social Psychology,
1988
Kahneman Lovallo, Timid
Choices & Bold Forecasts, Management Science, 1993
Kahneman & Tversky, Prospect
Theory, Econometrica, 1979
Slides from class: first section
and second section.
Fairness, Procedures, & Bargaining
Charness & Levine, A
Study of Intentions, Working Paper, 2003
Drolit & Morris, Rapport
in Conflict Resolution, Journal of Experimental Social Psychology,
2000
Loewenstein Thompson and Bazerman, Social
Utility, Interpersonal Relations and Group Processes, 1989
Larrick & Blout, The
Claiming Effect, Journal of Personality and Social Psychology 1997
Slides from class: first section
and second section.
Knowledge, Thinking, Satisfaction, & Regret
Camerer, Lowenstein, & Weber, The
Curse of Knowledge, The Journal of Political Economy, 1989
Wilson & Schooler, Thinking
Too Much, Journal of Personality and Social Psychology, 1991
Medvec, Madley & Gilovich, Counterfactual
Thinking & Satisfaction, Journal of Personality and Social
Psych, 1995
Larrick & Boles, Avoiding
Regret in Decisions, Organizational Behavior& Human Decision
Processes, 1995
Slides from class: first section
and second section.
Kahneman Knetch & Thaler, Anomalies,
The Journal of Economic Perspectives, 1991
Optional:
Chen, Give
Unto Others, Proceedings of the Royal Society, 2003
Kahneman Knetch & Thaler, Fairness
and the Assumptions of Economics, The American Economics Review, 1986
Today's Agenda:
Social Comparisons
Claiming Effect
Biased-Social Comparisons
Implications for offers
Structural and Heuristic Explanations
Anonymity and quasi-magical thinking
Learning
Prospect Theory and Heuristics for Evaluation
Prospect Theory / Regret
Framing Effects and Mental Accounting
Affective Forecasting Errors
Anchoring
Tue Oct 7: Biases and Rationality:
Belief Formation
Readings for Today:
Please read the abstracts of all required papers, then read at least one
full paper from each section.
Self-Serving Biases
Babcock & Loewenstein, Explaining
Bargaining Impasse, The Journal of Economic Perspectives, 1997
Farber & Bazerman, Divergent
Expectations & Disagreement, The Quarterly Journal of Economics,
1989
Babcock Wang & Loewenstein, Choosing
the Wrong Pond, The Quarterly Journal of Economics 1996
Pogarsky & Babcock, Motivated
Anchoring and Bargaining Impasse, The Journal of Legal Studies, 2001
Slides from class: first section
and second section.
Confirmatory Bias & Divergent Beliefs
Gentzkow & Shapiro, Media,
Education & Anti-Americanism, Working Paper
Loewenstein & Moore, Information,
Fairness& Bargaining Efficiency, Working Paper 2000
Sherman & Cohen, Self-Affirmation
and Defensive Biases, Current Directions in Psychological Science,
2002
Slides from class: first section
and second section.
False Consensus, Partisanship, & Mispercieving
Others
Gilovich, Differential
Construal and False Consensus, Journal of Personality and Social
Psychology, 1990
Robinson Keltner Ward and Ross, Naive
Realism in Intergroup Conflict, Journal of Personality and
Social Psychology 1995
Gilbert & Malone, The
Correspondence Bias, Psychological Bulletin 1995
Morris Larrick & Su, Misperceiving
Negotiation Counterparts, Journal of Personality and Social
Psychology, 1999
Slides from class: first section
and second section.
Optional:
Hill & Sally, Autism,
Theory of Mind, Cooperation & Fairness, Working Paper, 2003
Wolfers, Divorce
Laws and Divorce Rates, Working Paper, 2003
Today's Agenda:
Heuristics and Biases in Bargaining
Overconfidence
Confirmatory Bias
Under-gathering Information
Risk Assessment
Divergence in Beliefs
Self-Affirmation
Self-Serving Biases
The Role of Affect
The role of information structure
Related: Curse of Knowledge
False Consensus Effect
Efficiency Gains?
Fundamental Attribution Error and Correspondence Bias
Social Attribution Biases
Implications for Structuring Negotiations
Issue-by-issue versus all at once
Thu Oct 9: Negotiations
in Trust Relationships and Law
Visiting Lecturer: Richard
Brooks, Yale Law School
Readings for Today:
Cases. These are short, but read carefully; Richard will ask questions about
the facts in these cases.
Hill
vs. Jones, Jackson
Vs. Seymour, Laidlaw
vs. Organ, Stowman
vs. Carlson, Vai
vs. BoA. MacNeil and Kessler are
good introductions to Contract Law (what negotiating parties can and
can not agree to, and what they legally owe each other,) these should
be skimmed.
Professor Brooks will be talking about his recent work on negotiating corporate
breakups, the Hoberman piece
is background reading in this literature. Please skim it, taking away intuition
and ignoring the technical parts.
Today's Agenda:
Contract Law and Negotiations: What we owe each other
Negotiating at Arms Length
When is an offer not an Offer?
Court Remedies
Implications for the Negotiating Stage
Tue Oct 14: Influence
and Culture
Readings for Today:
Influence, Chapter 1&2 - Weapons of Influence & Reciprocation
Cohen, Nisbett, Bowdle & Schwarz: Insult,
Aggression, and the Southern Culture of Honor
Thompson, Getner & Loewenstein: Avoiding
Missed Opportunities and Analogical Training (paper Barry mentioned)
Optional: Please read the abstracts of all these papers and
skim the initial sections if any of them are confusing.
Sims & Baumann: The
Tornado Threat: Coping Styles of the North & South (look at tables
2 & 3)
Henrich et al: Economic
Man in Cross-Cultural Perspective: Behavioral Experiments in 15 Small-Scale
Societies
Gurin, Gurin & Morrison: Personal
and Ideological Aspects of Internal & External Control
Miyamoto & Kitayama: Cultural
Variation in the Correspondence Bias
Today's Agenda:
Persuasion & Influence: the Effect of Reciprocation
Cultural, Economics & Racial Differences in Perception, Ethics & Beliefs
Powerpoint Slides: Click
here.
Thu Oct 16: Lying,
Ethics, & Wrapup
Readings for Today:
Ekman: Lying
and Nonverbal Behavior, (How to tell when someone is lying)
Ekman: Lying
and Deception
Raiffa: Ch. 25, Ethical and Moral Issues.
Optional:
Kolb & Coolidge: Gender
Issues in Negotiations
Ekman: Facial
Expressions
Today's Agenda:
Wrapup.
Powerpoint Slides: Click
here.
|